[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"events":3,"help-payment-refund":4},[],{"id":5,"slug":6,"category":7,"title":8,"summary":9,"body":10,"sort":11,"published":12,"view_count":5,"helpful_count":13,"unhelpful_count":13,"created_by":14,"created_at":15,"updated_at":15},8,"payment-refund","payment","想退款，怎么办","联系客服说明订单号和原因，我们按实际使用情况处理","退款走人工处理，请在「联系客服」里选「支付与退款」，并提供订单号。\n\n几条要先知道的：\n\n- 已经用掉的部分不退。开车券按张算，已经开过房的那几张是已消费的服务；\n  会员按天算，退款时会按比例把剩余天数收回\n- 退款原路返回，到账时间由支付平台决定，微信一般 1–3 天，支付宝 1–2 天\n- 退款完成后对应的会员期或券会同步扣掉，不会出现「钱退了权益还在」\n\n如果是重复扣款，直接说明「重复支付」，那种情况整笔全退。",1,true,0,null,"2026-10-14T05:49:16.223333Z"]